Shipping & Delivery Policy

Order Processing

All orders are processed once payment is confirmed.
Since our products are made-to-order (Print-on-Demand), please allow 2–5 business days for production and quality inspection before shipment.

Shipping Locations

All products are printed, fulfilled, and shipped from our U.S.-based production partners.
We currently ship worldwide, and delivery times vary depending on destination and local postal conditions.

Estimated Delivery Times

United States: 5–10 business days after fulfillment
Canada & Europe: 7–15 business days after fulfillment
Asia & Australia: 10–20 business days after fulfillment
Other countries: 15–25 business days depending on postal services

Please note that shipping times are estimates and may vary during holidays, high-demand seasons, or due to customs delays.

Shipping Fees

Shipping rates are calculated at checkout based on your delivery address and the total order weight.
We occasionally offer free shipping promotions — these will be clearly stated on our website or during checkout.

Tracking

Once your order is shipped, you will receive an email containing your tracking number and a link to follow your shipment status.
If you have not received your tracking information within 7 days of placing your order, please contact our support team.

Customs & Duties

International shipments may be subject to customs fees or import taxes depending on your country’s regulations.
These charges are not included in the product price or shipping cost and are the responsibility of the customer.

Lost or Delayed Packages

If your order is significantly delayed or appears lost, please contact us at support@noowai.com with your order number.
We will work with our fulfillment partners to locate or replace your package when possible.

Contact Us

For any questions about shipping, delivery, or order status, please contact:
Email: support@noowai.com
Website: https://shop.noowai.com

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